This will enable you to inquire about the state of a user for the list of services

Below are the values of status that you will get when the service inquiry is done for any user code when service_code = 43

status

status_desc

Description

1

Activated

Service Activated for the use

2

Pending

User status is pending for this service

0

Deactivated

User needs to upload the documents again using activate service API

📘

Once the user uploads the document after the DEACTIVATED state it will go in the PENDING state.

Check for the parameter "verification_status" in the user service inquiry API. This parameter will tell you the action taken by our operations team.

Please find the values and description below for the parameter verification_status

verification_status

Description

0

Not Applicable (Not Applicable for that service, means no verification is required by the ops team for that particular service)

1

Verified (Documents Verified by the ops team)

2

Rejected (Rejected by the Ops team, rejection reason can be seen in comments parameter)

3

Pending (Action pending from ops team)

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