General Queries

Where i can connect if having any issue with the integration?

You can drop an email to the integration team on [email protected] with your regsitered mobile number/ Eko code, programming language that you are working on, your developer details, product(s) which you implementing and your query

What are credentials to be used for the staging environment for testing AePS?

1. developer_key - becbbce45f79c6f5109f848acd540567
2. Key -d2fe1d99-6298-4af2-8cc5-d97dcf46df30 (will be used to generate secret-key and secret-key-timestamp). The secret-key and secret-key-timestamp have to be generated dynamically. Refer to the link “https://developers.eko.in/docs/authentication” for the dynamic secret-key and secret-key-timestamp generation
3. initiator_id - 9962981729

What are credentials to be used for the staging environment for testing AePS Fund Settlement?

1. developer_key - becbbce45f79c6f5109f848acd540567
2. Key - f74c50a1-f705-4634-9cda-30a477df91b7 (will be used to generate secret-key and secret-key-timestamp).The secret-key and secret-key-timestamp have to be generated dynamically. Refer to the link “https://developers.eko.in/docs/authentication” for the dynamic secret-key and secret-key-timestamp generation
3. initiator_id - 7411111111
4. user_code : 20310006

How can i integrate the AePS/ Aadhaar Pay?

There are 2 ways to integrate the AePS :

1. AePS Gateway : Refer to the link : https://developers.eko.in/docs/aeps
2. AePS API / Aadhar pay: https://developers.eko.in/docs/aeps-apis-cash-out

What is the process of AePS?

• First, you need to onboard your retailer/ merchant using the Onboard user API

• Then, activate the service for the users for AePS using the Activate service API in which you need to send the documents via API

• Now, check for the status of the user using the user service inquiry API. Make sure that the user must be in an ACTIVATED state in order to start the transaction

• Now, implement the AePS Gateway / AePS API as per your choice

• Implement the AePS Fund settelement

How to generate the secret-key and secret-key-timestamp dynamically?

You need to pass dynamic secret-key and secret-key-timestamp in every request in headers along with developer_key. For the dynamic generation of secret-key and secret-key-timestamp, refer to Authentication . We have sample code available in PHP, Java and C#.

Where i can check all the AePS related API’s and their flow?

You can check all the API’s for onboarding and AePS APIs with their flow on Postman. You can download the User onboarding and service Activation postman collection here , AePS and Aadhaar Pay APIs postman Collection here, AePS Fund settlement postman collection APIs [here] https://developers.eko.in/docs/test-apis-in-postman) and AePS Gateway Flow here

What are the possible status that can come while doing a AePS transaction?

For transaction inquiry refer to : https://developers.eko.in/reference#transaction-inquiry

In case of failed transaction, raise a issue on [email protected] if unaware of the reason with the screenshot/ request and response

What are the limits of the transaction for AePS and Aadhar Pay?

AePS Cash-out:
₹ 10,000 per transaction
5 transactions per Aadhaar per day
Aadhar Pay:
₹ 10,000 per transaction

How can I get my live credentials?

Once you are done with the implementation, you have to share the request and response of the onboard user API, Activate service API and user service Inquiry API and the login credentials with URL with us where the AePS Gateway implementation has been done. In case you have implemented the AePS APIs then share the request and response of all the 3 transactions (cash withdarwal, mini statement and balance inquiry). Also, the requests shared should be from your server and not postman.

Technical team will do the sanity testing to check the flow and then gives you go ahead for the live credentials if everything goes right and will share the production credentials on the regsitered email id.

Sanity Testing is a required step in order to get the live credentials so as to avoid any issues on the prodiction environment and to and fro.

How can i ensure the security of the request which i am hitting?

1. You need to pass the dynamic secret-key and secret-key-timestamp for every request

2. We only accept the requests on the production environment from the whitelisted IP only. You can provide an Indian Server IP for the whitelisting

3. We are asking for the request_hash parameter also which must be generated in the correct sequence only

How many IPs i can whitelist and how can i whitelist the IPs?

On one account we can whitelist maximum if 3 IPS and in order to make the IP whitelisted you need to send an email on [email protected] with your regsitered mobile number / Eko Code and make sure that the IPs must have a geoloaction of India otherwise as per compliance we cannot whitelist the IP outside of India.

I am getting 403 HTTP error code. What I am doing wrong?

If you are working on the staging environment then you must check that if you are generating and passing the secret-key and secret-key-timestamp in the headers along with the correct initiator_id and developer-key and secret-key and secret-key-timestamp must be generated properly

On the production environment, make sure that you are only requesting from the whitelisted IP and also passing the correct credentials including the correct generation of the secret-key and secret-key-timestamp

I am getting 402 HTTP error code. What I am doing wrong?

402 Error code comes when we are not receiving the developer-key from your end. Please check the same

I am getting 404 HTTP error code. What I am doing wrong?

404 error code comes when you are passing the wrong request URL, please make sure to check the request URL before hitting the request.

I am getting 504 Bad Gateway HTTP error code. What should i do?

Please connect with the integration team on [email protected] and menion the environment (UAT / production) you are facing the issue on

Can i test the APIs with the dummy values on the production environment?

Do not test the APIs on the production environment with the dummy values as the details are shared with the bank

I am getting "No key for response" error message?

Raise the same on [email protected] with the complete request and response along with the request URL

I am getting "Failed to connect to staging.eko.in port 25004: Connection refused / Failed to connect to api.eko.in port 25002: Connection refused" error message, what should i do?

This message is coming because the connection is not being made from your server with our server. Please telnet from your server and check if the connection is being made from your server or not.

The command for staging environment which you have to use: telnet staging.eko.in 25004.
The command for production environment which you have to use: telnet api.eko.in 25002.

Also, in your server settings please check if port 25004 is open for you or not for the staging server and 25002 port must be opened for production environment

I am getting "Name not matched" error message even after passing the correct and exact name mentioned on the PAN card, what should i do?

Drop an email on [email protected] the complete request and response and request URL

I am getting "Address not in required format" error message, what should i do?

Any address must be passed in JSON format

I am getting "Not a Valid state" error message, how can I resolve the same?

Pass the correct and valid name of the state. Please find the state list which is stored in our database and pass the state value accordingly:

+----+------------------------+
| id | name |
+----+------------------------+
| 1 | Andaman and Nicobar |
| 2 | Andhra Pradesh |
| 3 | Arunachal Pradesh |
| 4 | Assam |
| 5 | Bihar |
| 6 | Chandigarh |
| 7 | Chhattisgarh |
| 8 | Dadra and Nagar Haveli |
| 9 | Daman and Diu |
| 10 | Goa |
| 11 | Gujarat |
| 12 | Haryana |
| 13 | Himachal Pradesh |
| 14 | Jammu and Kashmir |
| 15 | Jharkhand |
| 16 | Karnataka |
| 17 | Kerala |
| 18 | Lakshadweep |
| 19 | Madhya Pradesh |
| 20 | Maharashtra |
| 21 | Manipur |
| 22 | Meghalaya |
| 23 | Mizoram |
| 24 | Nagaland |
| 25 | Delhi |
| 26 | Odisha |
| 27 | Puducherry |
| 28 | Punjab |
| 29 | Rajasthan |
| 30 | Sikkim |
| 31 | Tamil Nadu |
| 32 | Telangana |
| 33 | Tripura |
| 34 | Uttar Pradesh |
| 35 | Uttarakhand |
| 36 | West Bengal |
| 37 | Andhra Pradesh (New) |
+----+------------------------+

I am getting "Pan already exists with another merchant" error message, how can I resolve the same?

This error message comes because the merchant is already registred with Eko earlier from a diiferent mobile number, ask him to pass the same mobile number if unable to recall drop an email on [email protected] with the compelete request and response of the onboard user API

I am getting "This user already exists" error message, how can I resolve the same?

This is not an error message , we have given the user_code value in the response, map the same and store it with the details in your database

I am getting "Failed!Please try again again after sometime" error message, how can I resolve the same?

Drop an email on [email protected] with the complete request and response along with the timestamp and request URL so that we can check the logs and let you know the issue

I am getting "Pass the valid image of the pan card" error message, how can I resolve the same?

This error message comes when we are not getting the request correctly from your end in the form-data. Refer to the link "https://developers.eko.in/reference#activate-service" to check the correct request and also try hitting the API first from the postman.

I am getting "PAN Verification Fail" error message, how can I resolve the same?

If getting message on prodution server then drop an email on [email protected] , for the staging environment drop an email on [email protected] with the complete request and response along with the timestamp and request URL so that the team can check the logs and let you know the issue

I am getting "Failed! do OTP verification firstl" error message whiel onboarding a user, how can I resolve the same?

Drop an email on [email protected] or to your RM with your Eko code / Registered mobile number to supress the OTP verification in the user onboarding flow

If the status of any user has been changed to DEACTIVATED, how can I activate it again?

Hit the activate service API again with the correct documents and the status will be changed to PENDING and then you need to check hit the user service inquiry API in order to check the updated status of the user on any service.